At Mihaa, we prioritize your satisfaction and ensure high-quality customized products. Due to the personalized nature of our offerings, the following policies apply to cancellations and refunds:
Order Cancellation
Cancellation Time Frame: Orders can only be canceled within one hour of placement. After this period, the order processing begins, and cancellations are no longer possible.
How to Cancel: To request a cancellation, contact our support team immediately at mihaamikalogistics@gmail.com or +91 95005 04650, providing your order ID.
Refund Policy
No Refunds: Refunds are not applicable for any orders.
Replacements Only: Replacement will be provided only if the product is damaged during transportation.
Replacement Conditions
Replacements are applicable only under the following condition:
- Product damaged during transit
To request a replacement, please share an unboxing video or photo within 24 hours of delivery as proof of damage.
Non-Eligible Scenarios for Refund/Replacement
- Incorrect details provided by the customer.
- Dissatisfaction due to customer preference.
- No refunds under any circumstances.
How to Request a Replacement
- Email us at mihaamikalogistics@gmail.com with your order ID and issue details.
- Attach the required unboxing video or photo showing the damage.
- Once verified, a replacement will be processed.
At Mihaa, your trust is important to us. We’re here to assist you at every step to ensure a smooth and reliable shopping experience. For any queries, feel free to contact us.